iPhone 11 Pro Max Battery Replacement
Benefits
If your device stops working and has not experienced any accidental or liquid damage, we'll replace it for free. Your new device warranty continues for the remainder of your 12 months from date of the initial purchase. Batteries may need replacing depending on natural usage and charging (much like tyres on a used car) but if your battery capacity falls below 80% in the first 30 days, we'll replace it, no questions asked.
Purchases made online must be returned using our online returns process. Purchases made in-store must be returned to the original iSmash store.
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Please note: An ‘Important Battery Message’ appears on the ‘locked screen’ for up to 48 hours after your battery replacement, before disappearing into the ‘Settings’ app. The ability to view your 'battery health' within the 'Settings' app will also be removed. These notifications do not affect your ability to use your device in any other way, or its performance, but used by Apple to promote the use of their own batteries.